Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Zolpol app and website (collectively, “Zolpol”, “we”, “us”, or “our”).

By creating an account, accessing, or using Zolpol, you acknowledge that you have read, understood, and agree to these Terms and the Zolpol Privacy Policy. If you do not agree with these Terms, please do not use Zolpol.

Zolpol is a community-based digital platform that enables users to connect with one another, create and participate in Polls and Events, communicate, manage a Wallet, and use additional services that may be introduced in the future.

Zolpol is operated by Zolpol Software International, a registered Perseroan Perorangan (Individual Company) under Indonesian law and represented by its registered owner.

You must provide accurate information when creating and maintaining your Zolpol account, including information such as your name, username, email address, phone number, authentication credentials, date of birth where applicable, profile photo, gender where applicable, country/location, and profile or bio information.

You are responsible for maintaining the security of your account and authentication credentials and for activities performed through your account.

Zolpol is not intended for children below the minimum age stated in its Privacy Policy. The applicable minimum age must be confirmed before publication of these Terms.

Zolpol may include or introduce features such as Polls, Events, Wallet, Marketplace, Photographer, Instant Jobs, My Business, messaging, notifications, and other community or platform services.

Features may change over time. Zolpol may add, modify, suspend, or discontinue features where reasonably necessary for operation, security, legal compliance, or product development.

You agree to use Zolpol lawfully, responsibly, and in accordance with these Terms.

You must not:

• Provide false, misleading, or fraudulent information.
• Impersonate another person or organization.
• Use Zolpol for unlawful, fraudulent, abusive, or deceptive activities.
• Harass, threaten, intimidate, or abuse other users.
• Upload or distribute content that violates applicable law or the rights of others.
• Attempt to obtain unauthorized access to accounts, systems, or data.
• Interfere with the security or operation of Zolpol.
• Use Zolpol in a manner that could damage, overload, or disrupt the platform.
• Manipulate Polls, Events, Marketplace activities, reviews, transactions, or other platform features through dishonest or abusive methods.

Zolpol may allow users to create and share posts, photos, videos, stories, comments, Polls and Poll responses, Event information, messages, profile information, Marketplace listings, business information, and other content.

You remain responsible for the content you submit or publish.

You represent that you have the necessary rights and permissions to upload or share your content and that your content does not violate applicable law or the rights of others.

When you publish content publicly, it may be visible to other users or the public depending on the relevant visibility settings.

Information that you voluntarily make public through Zolpol, such as your username, profile photo, public posts, comments, public Polls, business listings, or Marketplace listings, may be visible to other users or the general public according to the applicable feature settings.

You should not publicly share personal, confidential, or sensitive information that you do not want others to see.

Zolpol allows users to create and participate in Polls.

Poll creators are responsible for the accuracy and legality of their Polls and responses. Users must not manipulate Poll results through fraudulent, automated, or abusive activity.

Zolpol may remove or restrict Polls or related content when reasonably necessary to enforce these Terms, protect users, maintain platform integrity, or comply with applicable law.

Zolpol allows users to create and participate in Events.

Event creators and organizers are responsible for providing accurate Event information and complying with applicable laws, rules, permits, and requirements.

Zolpol provides the technology for Event-related activities and does not automatically become the organizer, venue, promoter, or guarantor of an Event.

Users are responsible for reviewing Event information before participating.

Zolpol may provide Wallet, Top Up, Withdraw, and Event Payment functionality.

Wallet and payment-related information may include wallet balance, transaction history, payment references, payment status, withdrawal information, applicable bank or e-wallet information, payment-provider information, and transaction IDs.

Payment card or banking information may be processed directly by authorized payment service providers. Unless expressly stated otherwise, Zolpol does not store complete payment-card information on its own servers.

Users are responsible for providing accurate transaction information and complying with applicable payment rules.

The final payment providers, fees, limits, refunds, and transaction-specific rules should be stated in the applicable service documentation before launch.

Zolpol may provide a Marketplace where users can publish product listings and connect with buyers or sellers.

Marketplace information may include product photos, titles, descriptions, prices, locations, seller profiles, and contact information.

Sellers are responsible for the accuracy and legality of their listings and for fulfilling transactions they enter into. Buyers are responsible for reviewing listings and making appropriate purchasing decisions.

Zolpol does not guarantee the quality, legality, authenticity, availability, ownership, or performance of products or services offered by users, except where required by applicable law.

Zolpol may provide Photographer-related functionality that allows users to discover and contact photographers.

Photographer information may include profiles, portfolios, photos, location, availability, service information, pricing, and reviews.

Photographers are responsible for the accuracy of their service information. Users and photographers are responsible for agreeing on service terms, pricing, scheduling, cancellations, and delivery arrangements.

Zolpol may provide an Instant Jobs feature for job-related opportunities.

Information may include job profiles, skills, experience, location, availability, applications, employer information, and contact information.

Job posters and applicants are responsible for the accuracy of the information they provide and for complying with applicable employment, labor, tax, and other laws.

Zolpol does not guarantee employment, applicant suitability, job availability, payment, or the conduct of another user.

Zolpol may provide a My Business module allowing businesses or individuals to present business information.

Information may include business name, description, category, location, contact information, photos, opening hours, products or services, and reviews.

Business owners are responsible for the accuracy and legality of their business information and for having the necessary rights to use business names, logos, photographs, and other materials.

Certain Zolpol features, including Marketplace, Photographer, Instant Jobs, and Events, may use approximate or precise location information to provide location-based functionality.

Location may be used for purposes such as showing nearby Events, local Marketplace content, nearby Instant Jobs, local businesses, Photographer discovery, and location-based recommendations.

You are responsible for reviewing and managing location permissions through your device and applicable Zolpol settings.

Zolpol may use third-party services such as cloud hosting providers, database providers, payment gateways, analytics providers, crash-reporting services, push-notification providers, authentication providers, advertising providers where applicable, and map/location providers.

Third-party services may have their own terms and privacy policies. Your use of those services may therefore be subject to their respective terms.

The actual third-party providers used by Zolpol should be identified in the Privacy Policy and relevant product documentation as applicable.

Zolpol’s website and app may use cookies, analytics tools, advertising identifiers, SDK-based tracking, and crash analytics.

Such technologies may be used to operate, secure, analyze, personalize, and improve Zolpol and its services, subject to the Zolpol Privacy Policy and applicable law.

Zolpol’s software, application interface, website design, branding, logos, trademarks, text, graphics, and other materials provided by Zolpol are owned by or licensed to Zolpol and may be protected by applicable intellectual property laws.

Except where permitted by law or expressly authorized by Zolpol, you may not copy, reproduce, modify, distribute, sell, reverse engineer, or create derivative works from Zolpol’s proprietary materials.

Zolpol implements security measures described in its Privacy Policy, including encryption in transit, secure authentication, access controls, server and database security, monitoring, security testing, and backup protection where implemented.

You must not attempt to bypass security controls, access information without authorization, introduce malicious code, or otherwise compromise the security of Zolpol or its users.

Zolpol’s collection, use, storage, sharing, retention, and protection of personal information are described in the Zolpol Privacy Policy.

The Privacy Policy describes user rights including, where applicable, rights to access, correct, update, delete, obtain information about processing, withdraw consent, object to or restrict processing, data portability, and lodge complaints.

Users may contact Zolpolapps@gmail.com regarding privacy-related requests.

Users may request account deletion through the available account settings:

Following an account-deletion request, relevant personal information will be deleted or anonymized within a reasonable period, subject to legal, accounting, security, or other lawful retention requirements described in the Privacy Policy.

Zolpol may restrict, suspend, or terminate access where reasonably necessary to protect the platform, users, security, legal compliance, or platform integrity.

Zolpol may use third-party services that process information on servers located outside Indonesia, including cloud hosting, payment, or analytics providers.

Where applicable, Zolpol will seek to ensure that appropriate safeguards are followed as described in its Privacy Policy and required by applicable law.

Zolpol is provided subject to availability. To the extent permitted by applicable law, we do not guarantee that the platform or every feature will always be uninterrupted, error-free, secure, or available.

Information provided by users, including Marketplace listings, Event information, Photographer profiles, job information, business information, Polls, reviews, and other user-generated content may not always be accurate or complete.

Users should independently evaluate information and arrangements made with other users.

To the maximum extent permitted by applicable law, Zolpol and its operator will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of the platform or from interactions, transactions, Events, services, listings, jobs, or other arrangements between users.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, damages, costs, or expenses arising from your violation of these Terms, your unlawful use of Zolpol, your User-Generated Content, or your violation of another person’s rights.

Zolpol may update these Terms from time to time.

If an important change is made, Zolpol will provide appropriate notice through the app or another suitable method.

The latest version will include an updated “Last Updated” date. Continued use of Zolpol after the updated Terms become effective may constitute acceptance of the updated Terms, subject to applicable law.

These Terms should be interpreted and applied in accordance with applicable laws of the Republic of Indonesia, subject to any mandatory rights or protections that apply to users.

For questions, feedback, or requests concerning these Terms & Conditions, please contact: